About Zhipster AB and this Privacy Policy

About Zhipster AB and this Privacy Policy

This is our Privacy Policy. Before we dive into the details, we’d like to highlight some of the key principles behind it. These principles are important to us because we know they are important to you.

The Privacy Policy has three purposes:

1. To explain how we use the information you share with us to build a great product and provide you with a great experience.
2. To ensure you understand the information we collect with your consent and what we do— and don’t do— with it.
3. To hold ourselves accountable for protecting your rights and privacy under this policy.

All information we collect is linked to the provision of Zhipster’s services and their respective features.

‍

Processing of Your Personal Data

Zhipster AB (“Zhipster” or “we”) is committed to taking all necessary measures to ensure that personal data related to our customers is processed legally, fairly, and transparently.

‍

When you use our services, we collect your personal data. Zhipster is the data controller for your personal data and processes it in accordance with this Privacy Policy. The Privacy Policy explains and clarifies your rights concerning Zhipster’s processing of your personal data and how you can exercise your rights.

Zhipster is committed to protecting your personal data and ensuring it is always processed securely. We follow all applicable laws and regulations to protect individuals’ privacy, including the Data Protection Act (1998:204), the Electronic Communications Act (2003:389), and regulations implementing the EU’s Data Protection Directive 95/46/EC, the EU Directive on Privacy and Electronic Communications 2002/58/EC, as well as the EU General Data Protection Regulation 2016/679 (GDPR), and any amendments or replacements to these laws, regulations, and rules. We use appropriate and reasonable physical, technical, and organizational security measures in relation to the volume and sensitivity of personal data.

‍

It’s important that you read and understand this Privacy Policy before using Zhipster’s services. If you do not agree with the policy, you should not use our services.

Some pages on our website contain links to third-party websites. These websites have their own privacy policies, and Zhipster is not responsible for their activities or information practices. Users submitting information to or through these third-party websites should review their privacy policies before providing any personal information to them.

‍

For the collection, handling, and storage of information gathered through cookies, please refer to the “Cookies” section below.

‍

What Personal Data Do We Collect?

If you register to use Zhipster’s system, contact Zhipster through our website, or otherwise use our services, you may provide information that is considered personal data under applicable data protection laws.

‍

The types of personal data we collect may vary depending on the context:

‍

• Name and contact information, including address, mobile number, and email address.
• Personal identification number.
• Delivery and billing information, payment information, and other information you provide in connection with purchasing or delivering a product or service.
• Various types of demographic information.
• Information about preferences and interests based on your usage of Zhipster’s websites.
• Username and password for our services.
• Other information relevant to customer surveys, advertisements, or offers.
• User-generated information you actively choose to share through our websites.

Collection of Your Personal Data

Your personal data may be collected from the following sources:

• Zhipster’s website, for example when you register to receive Zhipster’s services, download a PDF, or contact us via our contact form.
• Third parties, such as companies Zhipster collaborates with to provide its services.

Why Do We Process Your Personal Data?

If you have signed up for Zhipster’s services, you have entered into an agreement with Zhipster, and we process your personal data to administer your purchase or order and to deliver the service you have requested.

In addition to processing your personal data to fulfill Zhipster’s services, Zhipster may use your personal data for other purposes, as stated below:

‍

• For managing subscriptions, delivering goods, processing payments, and giving you access to Zhipster’s websites and services (e.g., customer service).
• Email marketing, customer surveys, customer service, newsletters, and the use of cookies on Zhipster’s website.
• We retain invoice documentation according to applicable accounting regulations.
• To provide, implement, and improve our commitments, products, and services, we may process personal data in certain cases, such as analyzing customers’ buying behaviors to provide relevant information, marketing, and for statistical purposes.

When you provide consent, you will be informed that you also consent to this Privacy Policy.

‍

Storage of Personal Data

Zhipster takes all reasonable measures to ensure that your personal data is processed and stored securely. Your personal data will never be stored longer than allowed by applicable law and for the purposes stated above.

‍

Your personal data is processed by us for the following periods:

‍

• Customer: If you have registered for any of Zhipster’s digital services, your personal data will be stored until you unsubscribe from our services, but no later than three years after your last purchase. However, this does not apply if we need to store your personal data for other reasons as outlined below:
  • Personal data (such as name, personal identification number, address, phone number, email, and payment and delivery information) provided in connection with ordering Zhipster’s services is retained as long as necessary to fulfill the agreement with you. This includes delivery or warranty commitments.
  • Zhipster retains accounting documentation according to applicable bookkeeping regulations.
  • In cases where we process your personal data based on your consent, for example for email marketing, we will only retain your personal data as long as we have your consent.
  • We may process your personal data for direct marketing for up to three years after the end of the customer relationship, unless you opt-out of such marketing earlier.

Transfer of Personal Data

Information about our customers is an important part of Zhipster’s business, and we do not sell this information to others. We only transfer the information as described below. We always exercise caution when transferring your personal data, and your personal data is never shared without support from this Privacy Policy and appropriate security measures being in place.

‍

If all or part of Zhipster’s business is sold or integrated with another business, your personal data may be disclosed to our advisors, any buyer, and their advisors and passed on to the new owner of the business.

‍

Your personal data may also be disclosed for Zhipster to fulfill certain legal obligations and may be transferred to police and other relevant authorities when permitted and required by law.

‍

Operational Transactions: Your personal data, such as name, address, and contact details, may be transferred to external parties such as producers and transport companies to complete an order transaction or delivery.

We do not process personal data outside the EU and EEA. However, our customers may transfer personal data to countries outside the EU and EEA by using Zhipster’s system, and the completion of “Operational Transactions” may involve the use of third-party service providers outside the EU and EEA. In these cases, the customer is the data controller.

‍

Withdrawal of Consent

If we process your personal data based on your consent, for example for marketing and newsletters, you can withdraw your consent at any time. Such withdrawal can be partial or complete. If you no longer wish to receive marketing or promotional offers from us, you can withdraw your consent through a link in the email where you will also have the option to manage your newsletter and marketing subscriptions from Zhipster.

‍

If you withdraw your consent for the use or disclosure of your personal data for purposes outlined in this Privacy Policy, it may mean that we can no longer provide you access to our websites or offer services and customer support as permitted by this Privacy Policy.

‍

What Rights Do You Have?

You have the right to request information about what personal data we have registered about you and how it is used by submitting a written request to us. You can also change your personal data in your account settings online if you have an account on any of our websites or by contacting customer service. You also have the right to request that incorrect, incomplete, or misleading personal data be corrected by contacting customer service. To protect your privacy, we may require you to verify your identity when assisting you.

‍

In accordance with applicable data protection laws, you also have the right to request that your personal data be deleted or that the processing of your personal data be limited. You also have the right to object to the processing of your personal data and request to have your personal data transferred in an electronic format.

Zhipster reserves the right to charge a reasonable fee for actions taken or to refuse to comply with a request if the request is obviously unfounded or excessive. A request is considered unreasonable under GDPR when the data subject repeatedly requests information that is clearly unfounded.