The primary reason for the switch was an expected increase in transport bookings from a specific customer. The customer's initial estimate was around 10,000 bookings per day, but when customer sales exceeded expectations and increased to 20,000 bookings daily, we faced the challenge of scaling up quickly, Markus says.
To meet the high demand and prepare for the Black Friday period, we began work on setting up and installing a new platform that could handle the increased load. The new platform was put into operation in record time, and on the Thursday night before Black Friday, the customer concerned was transferred to the upgraded platform,” Markus continues.
The result of the server change was immediately noticeable and we could immediately see a substantial reduction in the processing time of a reservation. On Black Friday, the number of bookings was about 40,000 for the customer, which corresponds to an increase of 400% from what was estimated, says Kent.
Lots of bookings during Black Friday
Over the weekend after Black Friday, the number of daily bookings stabilised at (impressively) just under 40,000. However, the Monday after Black Friday marked the high point with over 60,000 bookings, before dropping to stabilise at around 10,000 bookings a day.
Zhipster's fast and efficient handling during an intensive period underscores the company's ability to quickly analyze and solve problems.